Gap Analysis For Implementing Tqm In Seafood Exporting Firms

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Gap Analysis For Implementing Tqm In Seafood Exporting Firms

Show simple item record Ramachandran, A Smitha, Nair 2014-07-19T07:10:33Z 2014-07-19T07:10:33Z 2013
dc.identifier.issn 0976-6502 (Print) 0976-6510 (Online)
dc.description International Journal of Management (IJM) Volume 4, Issue 4, July-August (2013), pp. 49-59 en_US
dc.description.abstract Gap analysis is a very useful tool for firms contemplating adoption of a new system. This paper envisages the use of the gap analysis tool as a precursor for Indian seafood exporting firms to adopt total quality management. Total quality management (TQM) is a management philosophy which strives to put quality at the forefront of all its decision-making, thereby satisfying customers. We therefore recommend that firms adopt the TQM system for better alignment of management goals. The gap analysis tool serves as a roadmap for TQM implementation, by showing the management where they actually are and where they want to be. The main gaps were found to be in the areas of usage of SPC tools (66.7%), benchmarking (65.6%), top management commitment (56.25%) and customer focus (48.1%). en_US
dc.description.sponsorship cochin university of science and technology en_US
dc.language.iso en en_US
dc.subject Gap Analysis en_US
dc.subject total quality management en_US
dc.subject seafood firms en_US
dc.title Gap Analysis For Implementing Tqm In Seafood Exporting Firms en_US
dc.type Article en_US

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