Gap analysis is a very useful tool for firms contemplating adoption of a new system. This
paper envisages the use of the gap analysis tool as a precursor for Indian seafood exporting firms to
adopt total quality management. Total quality management (TQM) is a management philosophy
which strives to put quality at the forefront of all its decision-making, thereby satisfying customers.
We therefore recommend that firms adopt the TQM system for better alignment of management
goals. The gap analysis tool serves as a roadmap for TQM implementation, by showing the
management where they actually are and where they want to be. The main gaps were found to be in
the areas of usage of SPC tools (66.7%), benchmarking (65.6%), top management commitment
(56.25%) and customer focus (48.1%).
Description:
International Journal of Management (IJM) Volume 4, Issue 4, July-August (2013), pp. 49-59
The Indian ornamental fish industry is divided into two- the domestic market and the export market. 90% of the freshwater ornamental fish exported from India are wild caught indigenous species. The study formed the criteria and indicators assessing the sustainability of wild caught ornamental fish exported from India. These indicators were then analyzed for their interactions, connections, linkages and relationships using cognitive mapping. The work is first of its kind in the ornamental fisheries
Description:
International Journal of Environmental Sciences Volume 3 No.6, 2013