Elizabeth, George; Dr. Zakkariya, K.A(March 20, 2013)
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Abstract:
This study focuses on psychological empowerment of employees in
banking sector because of the reasons stated below:
Firstly, very little research has been conducted in understanding
empowerment as a psychological construct. Majority of the studies have been
conducted on the various empowerment practices in the organizations.
Secondly, there is no empirical evidence that the empowerment practice
will create a subjective feeling of empowerment within the individual.
Employee empowerment will be effective only if the employees actually
experience the empowerment. Even if the organizations have the empowerment
practices like providing power and open communication it is not necessary that
the employee is empowered. Empowerment describes only the condition of
work environment. It does not describe employees’ response to these
conditions. These responses form the basis for psychological empowerment
Elizabeth, George; Dr. Zakkariya, K.A.(Cochin University Of Science And Technology, March 20, 2013)
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Abstract:
The present research is carried out to understand how psychological
empowerment, job satisfaction and job related stress are related.In banking sector, employees are less satisfied and less motivated than
employees in other lines of work (Kelley, 1990; Bajpai, Naval and Deepak,
2004). The banking industry also suffers from high employee turnover rate
(Branham, 2005; Nelson, 2007) and high level of stress (Chen and Lien, 2008).
There are no adequate studies linking psychological empowerment and job
satisfaction, stress, turnover etc. among employees of banking sector. Lack of
psychological empowerment could be a reason for these problems faced by
banking sector. Further majority of studies in psychological empowerment are
carried out in manufacturing sector and studies in service sector are
concentrated on hotel industry and hospitals. Empowerment takes different
forms in different contexts (Zimmerman, 1995).
In the light of above discussion, the present research is directed to explore
the dimensions of psychological empowerment of employees in banking sector and
to find out whether high psychological empowerment can increase job satisfaction
and reduce job related stress among employees in banking sector
Description:
Department of Applied Economics
Cochin University of Science and Technology